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30/08 Rupam Rajput
HR Executive at INA Solution

Views:83 Applications:16 Rec. Actions:Recruiter Actions:0

Customer Service Role - Voice Process - NGO (0-1 yrs)

Noida/Greater Noida Job Code: 341957

- Calling Specialist

- We are looking for dynamic professionals who can give customer support/verification services on call to a NGO smile India.

- Proficiency in English is a must.

SHIFT : Day

Working DAYS : MON - SAT

Location : A100 Sec 4, Noida

The major roles & responsibilities include :

1. Make calls to given data within the timeframe

2. Provide correct information to the customers

3. Enters details into the software

4. Provide product/service information by answering questions; offering assistance.

5. Maintain database by entering and verifying information; updating contact log.

6. Improve quality results by recommending changes.

7. Keep equipment operational by following established procedures; reporting malfunctions.

8. Keep on updating job knowledge by participating in educational opportunities & training programs.

9. Add value to the organization by his/her behavior & performance.

Salary Expectations :

- We are looking for professionals with experience and freshers too

- The salary will range 15,000 (Salary + Incentives Structure)

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