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01/03 Dhanya Maniyath
Recruitment Sourcing Manager at Allegis

Views:172 Applications:21 Rec. Actions:Recruiter Actions:0

Customer Service Role - Voice Process - Health Insurance (1-6 yrs)

Bangalore Job Code: 315128

- We have an amazing opportunity for one of our leading US based health insurance client for Customer Support Representative with Voice Process for Bangalore location. Our client is seeking a dedicated and empathetic Customer Service Representatives to join their Global Individual Health operations team. As a leading provider of private medical insurance worldwide, the organisation is committed to delivering exceptional customer experiences to the expatriate clientele.

Who can walk-in ?

- Bangalore Candidates only.

Experience range : 1 -6 Years

Compensation : Maximum 6.5 L Offer made based on fitment/Band

Education : Any Graduates/Any Postgraduates

Shifts : who are open to rotational shifts

Must have skills : Who have experience in customer service and voice process; good communication skills

Walk-in details :

Walk-in Dates : 1-March-2024, Friday & 2-March-2024, Saturday

Walk-in Location: Allegis Global Solutions, 2nd Floor, Commerce @ Mantri, Bannerghatta Road, Bengaluru 560076 India

Work Location : Prestige Tech Park, Outer Ring Road, Bangalore

Interview Process : Screening Interview -> Assessment Test -> F2F interview at Client Location in Bangalore

Roles and Responsibilities :

- Ensuring first contact resolution and responding promptly to customer inquiries.

- Adhering to operating procedures and regulations in line with policy terms and conditions.

- Offering quality information regarding health benefits to customers.

- Monitoring turnaround times to ensure timely resolution of customer contacts.

- Building collaborative relationships with internal global teams to optimize resources.

- Actively supporting team members and contributing to achieving operational goals.

- Performing ad-hoc tasks as required to meet business needs.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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