CEO at Larn Learning Solutions
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Customer Service Role - Voice Process - BPO (0-3 yrs)
- The Representative Customer Service position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements.
- This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services.
Language - Good communication skill in English along with one more regional language like Telugu / Kannada / Malayalam / Hindi
Experience - Fresher or any experience
Education - Any Graduate/Undergraduate
Rotational Shift
Rotational Week off - (6 Days Working)
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
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