HR Recruiter at Hyrefox Consultants Pvt Ltd
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Customer Service Role - Voice Process (0-2 yrs)
Description :
- Respond to customer queries in a timely and accurate way, via phone calls
- Handle Customers on chat/email in professional manner
- Identify customer needs and help customers use specific features
- Update internal databases with information
- Inform customers about new features and functionalities
- Gather customer feedback and share with our Product, Sales and Marketing teams
- Assist in training junior Customer Support Representatives
Others :
- Rotational Shifts
- HSC/GRAD Freshers
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.