HR Recruiter at Hyrefox Consultants Pvt Ltd
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Customer Service Role - Voice-Process (0-2 yrs)
Description:
- Respond to customer queries in a timely and accurate way, via phone calls
- Handle Customers on chat/email in professional manner
- Identify customer needs and help customers use specific features
- Update internal databases with information
- Inform customers about new features and functionalities
- Gather customer feedback and share with our Product, Sales and Marketing teams
- Assist in training junior Customer Support Representatives
Others :
Rotational Shifts
HSC/ GRAD Freshers
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