Job Description :

24-7 Intouch

- International Non Voice process

- 24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we are obsessed with providing remarkable customer experiences for the world's most innovative brands.

As a Customer Service Associate - Non-Voice, You Will :

- Provide support and resolve technical issues via email and other electronic communications

- Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue..

- Apply advanced troubleshooting techniques to provide unique solutions to the customer's individual needs

- Leverage your experience to provide feedback to the team on how to improve our services

- Drive customer communication during critical events. As a Customer Service Associate - Non-Voice, You Have :

- 0 months to 3 years of customer service experience through phone, email and chat.

- Fluency in written English

- Experience in the gaming/tech support (asset)

- Excellent oral and/or written communication skills

- Customer service experience with strong customer focus

- Excellent team player with experience and passion for gaming

- Strong multi-tasking skills

- Strong analytical and troubleshooting skills

- The enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis Benefits of working as a Customer Service - Non-Voice :

- An attractive compensation package with performance-based incentives

- Incredible learning and growth opportunities

- Outstanding rewards and recognition program & employee engagement activities

- Free Food and Transport while working on-site

- Medical Insurance

Interested Candidates Contact :

WhatsApp you resume 9380568595

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.