-Great Opportunity

-Fixed weekend (Sat & Sun) off

-Cab drop facility provided

-Subsidized meals

-No sales, no target

-Attendance allowance of 1k per month provided.

-Lucrative bonus and incentives available

Our client is a Job Consultancy and Recruitment Agency having specialization in reducing the clutter and streamline the manpower hunting for the companies no matter how Big or Small. We provide end to end hiring solutions. Thus, acting as a Platform. We bridge the gap between the leading companies and the Career Aspirants. We act as a link between Companies that offer Jobs in various areas and the Job seekers. We also act as a guide to the Job searchers and help them with their Career prospects. We have our expertise in this domain to offer specific solutions for different needs and purposes to both Employers as well as Prospective Candidates.

The Job

You will be responsible for :

- inbound voice process (US healthcare)

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.

- Responding promptly to customer inquiries.

- Communicating with customers through various channels.

- Acknowledging and resolving customer complaints.

- Communicating and coordinating with colleagues as necessary.

- Providing feedback on the efficiency of the customer service process.

- Managing a team of junior customer service representatives.

- Ensure customer satisfaction and provide professional customer support.

Ideal Candidate :

Skills Required:

- Must have excellent communication skills in English (both oral and written)

- Willingness to work in night shift and join ASAP

- Both experienced and freshers can apply

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.