Customer Service Role - International Voice Process - Verification Process (0-2 yrs)
Roles and Responsibilities:
- Handle international inbound and outbound calls for verification purposes.
- Verify the accuracy of customer information through direct communication.
- Maintain and update customer databases with accurate and current information.
- Follow verification protocols and guidelines to ensure compliance with company standards.
- Document verification outcomes and maintain detailed records of all interactions.
- Collaborate with other departments to resolve discrepancies and ensure data accuracy.
- Provide exceptional customer service and maintain a professional demeanor at all times.
- Meet or exceed daily and monthly verification targets.
- Participate in training sessions and stay updated on process changes and industry best practices.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
