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08/02 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:20 Applications:8 Rec. Actions:Recruiter Actions:7

Customer Service Role - International Voice Process - Transportation (0-2 yrs)

Mohali Job Code: 311734

-Leadership Role

-Attractive salary & benefits

-Great work environment

Our client is dedicated to providing cutting-edge technology solutions to companies in the high-tech industry. Their team of experts specializes in Transportation, Logistics, Supply Chain and Storage

The Job

You will be responsible for :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidate

- You possess a Degree/Diploma in any field.

- Fresher's are also welcome

- You have strong communication and interpersonal skills and a proven track record in building relationships with senior level stakeholders.

- You have working knowledge of communication, BPO experience and Negotiation skills

- You are highly goal driven and work well in fast paced environments

- You are a strong team player who can manage multiple stakeholders

- You possess strong analytical skills and are comfortable dealing with numerical data

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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