Recruiter at Unique HR Consultancy
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Customer Service Role - International Voice Process - BPO (1-10 yrs)
BPO International Voice Process
Educational Qualification : UG Can apply / Any Graduate can apply.
Age : < 45
Work Experience :
- 12 months to 18 Months (ICC) - U1
- >18 months (ICC) - U2
- Communication
- Should possess excellent Voice English Communication skills
- Versant Qualified at a B2/C1/C2 CEFR Level proficiency.
- Computer Proficiency
- Should know basics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest operating systems
- Typing test recommended at the recruiter level (greater than 30 words per minute)
Additional Comments :
- Candidates should be open to a shift of 24x7.
- Preferred Competencies
Description :
- Customer Focus
- Demonstrates a strong customer service orientation
- Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied and promises are kept
Communication Skills :
- Ability to effectively communicate his/her thoughts in a well-organized manner
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