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Customer Service Role - International Voice Process (1-6 yrs)
Urgent Hiring for International Voice Process
Position Title: Customer Success Associate
PURPOSE OF POSITION:
Candidate will be responsible to handle the queries and complaints from Australian customers
PRIMARY DUTIES AND RESPONSIBILITIES :
- Follow procedures methodically to accurately respond to client requests for information including compliance status, invoice requests, inspection status updates.
- Provide quotes and information to clients .
- Responsible for accurate and efficient processing of new property lists.
- Responsible for accurate and efficient processing of client and technician work orders
- Responsible for accurate and efficient processing of client invoices
ELIGIBILITY:
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Proven customer support experience or experience as a Client Service Representative
- Work from office.
- 5 days a week with 2 rotational off
-Rotational Shifts (Australian Timings)
Experience: 1-6 Years in International BPO
Job Location : Gurgaon, India
Work Model : WFO Only
Shifts : 9hrs (As per Roster)
Working Days : 5 Days Working 2 Rotational Week Offs
Qualification : Graduates Only
Salary : 25K - 33K CTC + Performance Bonus
Interview Rounds :
- HR Round
- Re-Screening Round
- Operations Round
- Client Round
Note: All rounds will be held over the video call
Note : we are considering only -Male- Candidates
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
