HR Recruiter at Conviction HR
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Customer Service Role - International Voice Process (0-7 yrs)
Hi,
Please find the job description for International voice Process for Noida and Gurgaon Location:-
Experience :- 0 to 4 years
Qualification:- Undergraduate and Graduate both can apply
Shifts :- Rotaional
Working Days :- 5 days (Rotational offs)
KRA's:-
- Provide customer support via phone calls for international customers, in multiple languages.
- Troubleshoot customer queries and requests.
- Manage customer expectations and ensure customer satisfaction.
- Document customer interactions for review and follow-up.
- Utilize computing and technical expertise to respond to customer inquiries.
- Regularly review customer feedback and take measures to improve customer service.
- Inform customers on the steps to follow to exploit services of the company.
Please share your resume or call on 9718982703
