Talent Acquisition at ARME Consultancy
Views:23 Applications:8 Rec. Actions:Recruiter Actions:1
Customer Service Role - International Voice Process (0-5 yrs)
Responsibilities :
- Handle customers at the Outbound calls and do the soft collections
- Ability to take calls at a stretch as every call will be a right party call
- Collaborate with Internal teams to identify areas for process improvement and optimize strategies
- Responsible for chasing outstanding invoices from Customers of our clients
- Contact overdue Customers and chases for payment in accordance with rules set by the engagement
- Document customer interactions into system
- Perform basic reconciliations
- Follow control and compliance regulations
- Maintain accurate and up to date Customer details and account records
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
