Talent Acquisition Manager at Tiein
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Customer Service Role - International Chat & Voice Process - BFSI (0-2 yrs)
Key Responsibilities:
- Handle voice & chat-based customer interactions related to banking & financial services.
- Assist customers with account inquiries, transactions, and issue resolution.
- Ensure accuracy & compliance with banking regulations.
- Provide a high level of customer satisfaction through active problem-solving.
- Work in a fast-paced environment while handling multiple queries efficiently.
Required Skills:
- Excellent English communication skills (spoken & written).
- Strong problem-solving & analytical abilities.
- Ability to work in a dynamic, customer-focused environment.
- Basic knowledge of banking & financial services (preferred).
- Adaptability & willingness to work in a rotational US shift.
