HR at Black & White Business Solutions Pvt Ltd
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Customer Service Role - International Banking process (1-5 yrs)
Urgent Hiring for International BPO Customer Service Voice Process
We currently have voice openings with the companies for :
- Handling the customers inquiry and coordination with Sales.
- Handling calls, collecting and updating the database.
- Follow-up with customers & managing database of leads allocation
- Improvement and quality assurance programs
1) Banking process- Help in customer resolving their banking related queries.
2) Customer service executive (CSE) - Handling the customers calls on telecom related queries.
3) Tech Support (Technical Voice) -Trouble Shoot Technical Queries for various clients through voice, chat and email.
4) Customer service Semi Voice process.
Salary :
Fresher - up to 16-20k
Experience - up to 22-30k
Shift : US/UK Should be flexible with rotational Shift
Qualification :
10th, 12th, Graduate
Industry : BPO customer service ITES, BPO, KPO, LPO.
Required Experience :
Fresher/1 Year experience in International Call center
Rounds of interview :
- HR round
- Versant
- Operation Round
Note : Interview rounds may differ for different process
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
