Business Support Manager at Snaphunt Pte. Ltd.
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Customer Service Role - Insurance (0-1 yrs)
- A role that offers a breadth of learning opportunities
- Attractive Salary & Benefits
- Opportunity to make a positive impact
Our client offers a wide range of insurance services for individuals and corporations in Mumbai.
The Job
You will be responsible for :
- Partnering with the client relationship managers to provide timely and relevant investment advisory services to clients.
- Analysing clients' risk appetite, investment preferences and return expectations and proposing investment solutions accordingly.
- Analysing investment portfolios to determine asset re-allocation opportunities.
- Developing, reviewing, and making recommendations for changes in investment policies based on market conditions.
- Complying with internal guidelines and regulatory requirements.
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate :
- You have at least 1 year experience within a Customer Service role, ideally within the Insurance - industry.
- You are a strong networker & relationship builder
- You are adaptable and thrive in changing environments
- You are a strong team player who can manage multiple stakeholders
