HR Consultant at SSV HR Services
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Customer Service Role - Inbound Voice Process (1-5 yrs)
Profile: Customer Service Executive
Work from HOME
Only Graduates can apply
Should have at least 1 year of customer service / call center / voice experience.
System Configuration Required: i3 processor and above, Windows 10 and above, 4 GB RAM and above, Minimum 7 MBPS internet speed.
Job Role:
- Manage incoming phone calls
- Identify and assess customers- needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
Salary: 23K CTC
Shift Time: 8 AM - 9 PM ( Any 9 Hours Shift )
2 Days off
Book you interview- Call or Whatsapp Priyanka : 8879437943
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