HR Recruiter at Emrold Management Services Pvt Ltd
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Customer Service Role - Email & Chat Process (1-2 yrs)
Profile : Email chat process
Location : Sector 62 Noida
Salary : 16500 for freshers and 18000 for experienced
Experienced : 6month above
Qualification : 12th and Graduate Both Candidates
- Handling customer queries on Web Chat, E-mails and Social Media.
- Educate current and potential customers with product and service information.
- Maintain accurate customer records.
- Identify and escalate priority issues to the Team Leader and Ops Team.
- Actively participate in team meetings.
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