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06/06 Ayushi Singh
HR Recruiter at Emrold Management Services Pvt Ltd

Views:74 Applications:19 Rec. Actions:Recruiter Actions:7

Customer Service Role - Email & Chat Process (1-2 yrs)

Noida Job Code: 276450

Profile : Email chat process

Location : Sector 62 Noida

Salary : 16500 for freshers and 18000 for experienced

Experienced : 6month above

Qualification : 12th and Graduate Both Candidates

- Handling customer queries on Web Chat, E-mails and Social Media.

- Educate current and potential customers with product and service information.

- Maintain accurate customer records.

- Identify and escalate priority issues to the Team Leader and Ops Team.

- Actively participate in team meetings.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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