Senior HR Recruiter at Intelliworx Consulting
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Customer Service Role - Electrical Product (1-6 yrs)
Customer Service Role For A Canadian Company
Responsibilities :
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries. Communicating with customers through various channels.
- Acknowledging and resolving customer complaints. Knowing our services inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues/ internal stakeholders as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ability to work as a team with other customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Requirements :
- Graduation degree, or equivalent.
- Minimum 1 year of experience in email/chat support.
- Ability to stay calm when customers are stressed or upset.
- Experience in working with MS Office.
- Experience working with customer support.
- Job Type: Full-time, contract Work Location:
- Work from office, located in Chandigarh IT Park
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
