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15/02 S V Varghese
CEO at SS Consultants & Services

Views:60 Applications:2 Rec. Actions:Recruiter Actions:2

Customer Service Role - Construction/Automobile (4-5 yrs)

MP/Indore Job Code: 198453

Service Coordinator for Indore

- We are looking for a meticulous, detail-oriented service coordinator to evaluate the needs of our customers, make recommendations for new services, and suggest improvements to existing services. The service coordinator's responsibilities include advocating for the client's care, explaining the available options, helping to plan services, and keeping records of the services offered. The service coordinator will help the company and its customers regarding all service support

- To be successful as a service coordinator, you should be service-oriented with excellent organizational and record-keeping skills. You should have strong communication, Emailmaildrafting,good Microsoft excel, and interpersonal skills, and should be able to deal with our clients with empathy and compassion.

Service Coordinator Responsibilities :

- Assessing the service needs of clients and linking them to the appropriate resources and providers.

- Facilitating programs and services, job training, and transportation.

- Developing a resource directory of local social service agencies and providers for easy access.

- Scheduling appointments for clients, answering phones and tracking clients' service records.

- Monitoring the services being provided and staying up to date on any services being introduced or discontinued.

- Evaluating the quality of all services and identifying areas that need improvements.

- Follow up with clients regularly to assess and ensure their satisfaction.

- Responding to complaints and resolving issues or matching clients with better services.

Service Coordinator Requirements :

- A bachelor's degree

- Strong work ethic and service skills.

- Excellent communication and interpersonal skills.

- Excellent organizational skills and attention to detail.

- Staying up to date with services, policies, and regulations.

- Strong record-keeping and analytical skills.

Location - Indore

Salary- Upto 25k or as deserved

Experience- minimum 4-5 Yrs

Previous Experience in the Construction or Automobile industry will be preferred

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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