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12/07 Anil Makvana
Human Resource at Talent Acquaintance

Views:322 Applications:23 Rec. Actions:Recruiter Actions:0

Customer Service Role - Chat Process (0-10 yrs)

Ahmedabad Job Code: 334704

Dear Aspirants,

Launch your career with a prestigious multinational BPO company.

Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad, Gujarat. you will play a vital role in adding a human touch to our business.

Role & responsibilities

- As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support.

- Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction.

- Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately.

- Resolve customer issues and complaints effectively while ensuring a positive customer experience.

Preferred candidate profile

- Excellent written communication skills in English.

Qualification - Any Graduate/12th pass/10+3 Years Diploma

- Willingness to work in rotational shifts, including night shifts and weekends.

Perks and benefits

- 5 days working with rotational week off.

- Competitive salary with performance-based incentives.

- Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits.

- Free Cab facility for night shifts.

- Overtime and night shift allowances (subject to business requirements).

- Subsidized Meals

- Opportunity to work in a fast-paced, dynamic environment.

- Professional development and growth opportunities.

- Maternity Leaves/Paternity Leaves benefits

Anil Makvana
9998838800

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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