Human Resource at Talent Acquaintance
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Customer Service Role - Chat Process (0-10 yrs)
Dear Aspirants,
Launch your career with a prestigious multinational BPO company.
Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad, Gujarat. you will play a vital role in adding a human touch to our business.
Role & responsibilities
- As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support.
- Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction.
- Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately.
- Resolve customer issues and complaints effectively while ensuring a positive customer experience.
Preferred candidate profile
- Excellent written communication skills in English.
Qualification - Any Graduate/12th pass/10+3 Years Diploma
- Willingness to work in rotational shifts, including night shifts and weekends.
Perks and benefits
- 5 days working with rotational week off.
- Competitive salary with performance-based incentives.
- Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits.
- Free Cab facility for night shifts.
- Overtime and night shift allowances (subject to business requirements).
- Subsidized Meals
- Opportunity to work in a fast-paced, dynamic environment.
- Professional development and growth opportunities.
- Maternity Leaves/Paternity Leaves benefits
Anil Makvana
9998838800
