Director at Recruiting India
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Customer Service Role - Chat Process (0-1 yrs)
We are looking for AGL- Chat
Description :
- Handling customer queries on Web Chat, E-mails and Social Media.
- Educate current and potential customers with product and service information.
- Maintain accurate customer records. Identify and escalate priority issues to the Team Leader and Ops Team.
Skills Required :
- Excellent communication skills
- A team player
- Active listening and questioning
- Quickly build trust and confidence with customer
- Own and resolve customer issues efficiently, effectively and empathetically
- Excellent comprehension and articulation skills
- Excellent communication skills written
Shift : UK Rotational
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
