Recuriter at WENenterprenuer
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Customer Service Role - BPO (5-13 yrs)
- Educated to degree level standard or with equivalent business experience
- Working knowledge of the contact center environment
- Understanding of the performance management techniques
- Ability to coach, train and develop others
- Ability to analyze and interpret business and performance information
- Ability to implement and manage change
- Accountable for making decisions and working with minimal supervision
- Strong focus on customer service and required standards
- Strong in planning and organizing
- Strong interpersonal skills with a proven track record in communicating and influencing others
- Good working knowledge of Contact center systems, products and services
- A natural leader with the ability to inspire and motivate a team to meet customer and business needs.
