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29/06 Priyanka Rane
HR Consultant at SSV HR Services

Views:55 Applications:32 Rec. Actions:Recruiter Actions:10

Customer Service Role - BPO (2-5 yrs)

Mumbai/Navi Mumbai/Thane Job Code: 164919

Urgent requirement for E-Commerce Company

WORK FROM HOME

- HSC/Any Graduate can apply

- Should have excellent communication Skills

- International Voice experience will be added an advantage

- Should be comfortable working in Night Shift

Jo Profile :

- Interact with customers via phone, email, online chat, in person, social media

- Resolve customer problems and complaints

- Answer any questions a customer has

- Setup and resolve problems with customer accounts

- Provide price information

- Handle inquiries about deliveries

- Verify customers

- Keep records of customer interactions and transactions

- Engage with customers

- Direct unresolved issues to a different department if needed

- Communicate and coordinate effectively with internal departments

- Provide customers with information on any open orders and invoices

- Maintain customer database

Shift Time : Rotational Shift

Week off: Sunday Only

Salary : 3 Lac

Contact or Whatsapp Priyanka 8879437943

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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