HR Recruiter at Perion Human Capital Solution
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Customer Service Role - BPO (0-3 yrs)
We have urgent requirement for Customer Service for Noida location.
Looking immediate joiner with relevant experience.
Experience : Inbound Process 0- 3 year relevant experience.
Designation :- Customer Service Advisor
Location : Noida
Gender : Male & female
Product : E-Commerce
Inbound process :- Domestic
Salary :- Up to 2 LPA
Experience : 0 to 3 yrs
Job Role :
- Communicate with current and potential clients via telephone, email, online chat, or social media
- Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines
- Maintain a courteous and calm manner at all times to de-escalate stressful situations
- Document personal information to create, update, or adjust customer accounts
- Prepare call-related information for purposes of auditing and reporting
- Provide and respond to feedback about any aspect of the job or its duties
- Suggest products and services to clients based on their requests and needs
- Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders
Job Specification :
- Minimum 0-3 year of relevant work experience
- Good/Excellent communication
- Presentable
- High on energy
- Costumer Handling skills
- Objection handling skills
- Spontaneous
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
