Business Support Manager at Snaphunt Pte. Ltd.
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Customer Service Role - BPO (0-1 yrs)
- Great Opportunity.
The Job
Your Responsibilities will include :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate :
Skills Required :
- You have at least 1 year experience within a Customer Service role, ideally within the Telecommunications industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong team player who can manage multiple stakeholders
- You pay strong attention to detail and deliver work that is of a high standard
- You are a strong mentor and coach who can build high performing teams
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