HR Executive at V-Konnect Associates
Views:116 Applications:21 Rec. Actions:Recruiter Actions:0
Customer Service Role - BFS (1-12 yrs)
The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost-effective customer engagement. The role bearer would be responsible for providing customer service, cross-sell and deepening of accounts for a designated branch. The role bearer is responsible for forging effective relationships with customers and ensuring quality customer service is delivered consistently, contributing to achieving larger branch banking channel goals.
Key / Primary Responsibilities of the Role - List the primary deliverables
- Giving the client need based product solutions and, in the process, aligning client requirements with business specifics
- Assessing customer propensity and ensuring higher product penetration per relationship
- Referencing for more business from existing customers
- Handle customer queries and complaints
- Ensuring adherence to banking regulation policies pertaining to Anti Money laundering, know your customer (KYC), Data Information security etc.
- Assist in closure of all observations on audit report
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
