Regional Head at MindMap Consulting
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Customer Service Role - Automobile (2-20 yrs)
Position: Service Advisor
Location: Siliguri
Experience: 2+ years
Note: Service Advisor required with good knowledge of the automobile industry and cars.
Job Description:
Roles and Responsibilities :
- Greeting customers and scheduling service appointments.
- Cataloguing customers concerns and comments.
- Writing service orders and descriptions of problems and repairs.
- Translating customers- repair problems into standard repair terminology.
- Explaining repairs to customers.
- Test-driving vehicles to confirm service repairs.
- Estimating the cost and time needed for repairs.
- Handling customer complaints.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
