Recruiter at SDNA Global's renowned client (IT Services & Technology Consulting MNC)
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Customer Service Role (3-9 yrs)
Customer Service Role
- Graduates
- Flexible with rotational Shifts and week off
- On paper, 2+ years' experience as a Team Leader with overall, 5+ years' experience should be there.
- Should be from the customer service voice process.
- Good communication and interpersonal skills
- Self-driven, enthusiastic and result orientated
- Well versed with Team and KRAs, Attrition and Shrinkage management, Feedback and coaching
- Mentoring team to help them achieve individual and team objectives.
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