Business Support Manager at Snaphunt Pte. Ltd.
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Customer Service Role (0-5 yrs)
-Leadership Role
-Attractive Salary & Benefits
-Opportunity to make a positive impact
Our client is India's prominent online life insurance and general insurance aggregator. We are specialized in making comparative analysis of insurance products.
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate
- What we are looking for in a candidate
- Should be Confident & Dynamic.
- Excellent interpersonal and listening skills
- Good persuasion skill.
- Should be efficient in converting customer interest into sales.
- Good negotiation skills.
- Team Player
- Quick learner, creative and achiever.
- Passionate about work output
Desired Skills and Experience :
- SSC or higher education.
- Fresher or Experience
- Ability to communicate effectively Hindi& English language and other language is plus point.
- Basic computer skills.
