GM at HNM Virtual Services Pvt Ltd
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Customer Service Role (0-5 yrs)
Customer Service Representative
Your responsibilities will include :
- You are responsible for maintaining a high degree of professionalism and positive attitude while assisting each inquiry.
- Answer inbound customer care calls.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Communicating with customers through various channels.
- Act as the company's gatekeeper.
- Act as an information resource.
- Communicating and coordinating with colleagues as necessary.
- Identify and assess customers- needs/complaints to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication internally and externally.
- Analysing the needs of customer
- Preparing quotes
- Take confirmation deposits
- Addressing customer queries
Job Types: Full-time, Regular / Permanent
Salary: - 18,000.00 - 25,000.00 per month
Schedule: Morning shift
COVID-19 considerations :
All employees are mandatorily required to wear mask and sanitise hands as and when they enter the premises. Also vaccination certificates are collected from all employees as a proof to fully vaccinated
Application Question(s) :
- The job timings are 4:15 a.m. to 2:15 p.m. from Monday to Saturday, do you agree to work on these working hours?
- What are your salary expectations?
- How soon you can join? What is your notice period in your current job?
- How many years of customer care experience do you have?
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
