HR at Fortumax Consulting Services
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Customer Service Role (0-2 yrs)
1. Respond promptly and courteously to customer inquiries via phone, email or chat.
2. Provide accurate information about products, services, and company policies to customers.
3. Assist customers in troubleshooting technical issues and provide solutions.
4. Build and maintain positive relationships with customers through personalized interactions.
5. Proactively follow up with customers to ensure their satisfaction and address any additional needs.
6. Keep accurate records of customer interactions, transactions, comments, and complaints.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
