Business Support Manager at Snaphunt Pte. Ltd.
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Customer Service Role (0-2 yrs)
-Leadership Role
-Flexible working options
-Strong opportunities to progress your career
Our Client specialize in digital media and marketing, B2B solutions, business development, back office and cloud services, Web 2.0, SEO/SMO/SEM/SMM, and more.
The Job
You will be responsible for :
- Managing productive and professional relationships with the clients.
- Alibaba GGS customer account diagnosis.
- Resolving customer issues and concerns.
- Identifying and communicating customer needs.
- Ensuring customer satisfaction.
- Developing and implementing strategies to grow the customer base.
- Client retention and revenue targets from the assigned pool of clients.
Ideal Candidate :
Skills Required :
- Excellent communication & presentation skills.
- Strong data analysis and MS Excel/Google Spreadsheet skills.
- Ability to work well in a team environment.
- Strong interpersonal skills.
- Must have a laptop and a smartphone.
- Must be willing to join immediately.
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