HR Recruiter at GNK E-Service Pvt Ltd
Views:29 Applications:16 Rec. Actions:Recruiter Actions:10
Customer Service Role (0-2 yrs)
1. Outdial 50-75 customers on a daily basis
2. Liaison with customer for upselling and cross selling
3. Handle customer queries and explain about the product and offer information
4. Manage and resolve customer complaints
5. Enter new customer information into the system and update existing customer information
6. Identify and escalate priority issues
7. Follow communication procedures, guidelines and document all call information according to standard operating procedures
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
