Company:- RELIANCE JIO

Job Type:- Full-time

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? Join our team at RELIANCE Jio as a Customer Service Representative for our inbound process.

- Handle incoming customer inquiries via phone, email, and chat in a professional and efficient manner.

- Provide accurate information regarding products, services, and promotions.

- Resolve customer complaints and issues promptly and effectively.

- Assist customers with account management, billing inquiries, and technical support.

- Escalate complex issues to the appropriate department for resolution.

- Ensure customer satisfaction through active listening and problem-solving.

Requirements:

- Minimum 12th Pass.

- Previous customer service experience preferred but not required.

- Excellent communication skills in English and [mention other relevant languages, if applicable].

- Ability to multitask and work in a team environment.

- Basic computer skills and familiarity with CRM systems.

- Smartphone required for communication purposes.

Benefits:

- Competitive salary range: 10,000 to 14,000 INR per month.

- Comprehensive training program to equip you with the necessary skills and knowledge.

- Opportunities for career growth and advancement within the company.

- Employee discounts on RELIANCE Jio products and services.

- Friendly and supportive work environment.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.