Recruitment Executive at Technocruitx Universal Services Pvt. Ltd.
Views:230 Applications:4 Rec. Actions:Recruiter Actions:3
Customer Service Representative - BPO (0-5 yrs)
Job Summary :
Designation : Customer Support Representative
Industry : BPO / Call Centre / ITES
Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category : Back Office/Web/Transaction Processing
Role : Associate/Senior Associate -(NonTechnical)
Salary Range : Freshers Rs. 20,000/- PM to Experienced Rs. 32,000/- PM
Shift : Night/Rotational (Any 9 hrs of shift)
Good Communication is mandatory.
Responsibilities and Duties :
- Receive and respond to customer inquiries concerns over email, chat or the web.
- Maintain and support customer cases and inquiries through satisfactory completion.
- Wow, customers with your ability to answer their questions and solve their problems with professionalism.
- Ultimately you will provide excellent customer service that keeps the customer coming back.
Required Experience, Skills and Qualifications :
The basic stuff you will need :
- Superior customer service skills and team work.
- Ability to solve complex situational problems and independently make decisions based on available information and experience.
- Exceptional written business communication skills.
- Computer savvy with Microsoft office skills.
- College degree preferred; some programs require diploma.
- The passion and drive to make a difference.
- Experience in a service industry such as a BPO, call center, hospitality, retail or another customer service oriented organization preferred.
- Must live in or willing to relocate to Ahmedabad.
Online Customer Service Champions, like you, receive :
- Fun, talented and witty teammates.
- Knowledgeable, supportive and engaged leadership.
- Family-friendly environment.
- Career-growth and lots of learning opportunities for aspiring minds.
- Diverse, inclusive and community-minded organization.
- And yes all the competitive pay and benefits that you would expect (and some that just might surprise you).
Call on : 9624588836
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.