Excellent opening for customer-oriented service representative. - white Field - Bengaluru

customer-oriented service representative.

Location : Bangalore

Function : BPO/Customer Service

Vacancy : 500

Job Description :

Profile - Customer Service

Graduate or under Graduate freshers

6 days working and 1 day Rotational shifts ( Day shift for female and rotational shift for male)

Salary max upto 10-11K TH.

Work location: Whitefield (Bangalore)

Age criteria : max upto 28 years old

Voice process

Two rounds of interview

Job Description :

Job brief

We are looking for a customer-oriented service representative.

Responsibilities

- Manage large amounts of incoming calls

- Generate sales leads

- Identify and assess customer needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Provide accurate, valid and complete information by using the right methods/tools

- Meet personal/customer service team sales targets and call handling quotas

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents

- Follow communication procedures, guidelines and policies

- Take the extra mile to engage customers

Touch with us on any concerns / assistance.

Basheer Chennur
Phone - 9513340904, 8049715999

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