Customer Service - Inbound Process - Banking (5-12 yrs)
Looking for a person from Banking Voice Inbound process or BPO.
- Managing the overall Customer Service Operations.
- To manage a dedicated team of Phone Banking Officers in order to achieve the following objectives in areas of consistent customer experience in respect of complaint/query handling.
- To handle escalations and ensuring judicious utilization of financial & non-financial authority
- Min. 5 yrs of team handling Experience.
- Excellent communication skills.
Note: - Candidates only with relevant exp. need to apply.
Feel free to get in touch with me at 011-66065242, should you have any query.
Smily Jindal
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