Customer Service Executive - eCommerce (1-3 yrs)
Incorporated in 2012, Drona IT Consultant Business solutions has gradually developed today into a leading provider of manpower for some of the fortune 500 companies for their junior/ middle / senior and executive requirements. At Drona IT Consultant Business Solutions, our sole job is to find individuals who are driven to succeed, and match them with companies that know how to reward success. Considered one of the top recruitment firms in Bangalore.
We are hiring for E-commerce client based out in rajajinagar, Bangalore.
The primary responsibilities of a Customer Service Executive would be
- Answer calls professionally to provide information about products and services
- Take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
For Telecallers we have 3 Positions
- English, Hindi and Kannada (Telugu / Marathi) preferred
- Female / Male Candidates
- 1+ yrs of experience in Telecalling / CRM
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
