Consultant at Bon Calibre
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Customer Service Executive (0-1 yrs)
Looking out for talented executive with good command over English language in written along with excellent comp skills.
A blended process in which candidates need do Pre-sales and post-sales customer support via email, online chat, phone (inbound/outbound).
Reply emails within 24 hours.Resolve complaints; provide appropriate solutions and alternatives within the time limits.
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Take the extra mile to engage customers
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