Chief Executive officer at Genesis Scada Solutions
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Customer Service Advisor - Travel (0-1 yrs)
We have an immediate opening with one of our client for the job role of Customer Service Advisor.
Position Summary
- Helping clients with travel planning, cost effective, packages, travel advice & information. Identifying customers issues and providing them with quick and effortless solutions.
Job Specification:
Position : Travel advisor
- Plan and assist the travel
- Advisory hours Rotational 24 x7
Qualification : Graduate / Undergraduate
Experience : Fresher/Experienced
Skills possessed :
- Excellent communication, Command over grammar / Tenses/ Pronunciation
- Good listening skills
- Well versed with computers
- Time Management
- Well versed with Social media
- Good comprehension skills
- Analytical & Probing skills
- Expected Attitude
- Willing to Learn
- Adaptability to new processes
- Perseverance
- Sensible
- Friendly
- Caring
Other Requirements :
- Will be responsible for providing customer support to clients related to reservation, ticketing and booking.
- Responding to telephone calls, email initiated by customers via the self service web portal or over a call.
- Looking for a candidate who can join immediately.
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