Talent Acquisition Team at Careerz Inn
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Customer Relationship Officer - Jewellery Business (2-7 yrs)
We are hiring professionals for the subject role of Customer Relationship Officer Brand for Bangalore location. Apply Now!!
Details below:
Brief:
Designation : Customer Relationship Officer (Retail)
Age Below : 28 Years
Qualification : 12th Passed/ Under Graduate/ Graduate/ Post Graduate
Experience : Min. 6 months (in retail format)
Location : Bangalore
- English communication is must
Job Role :
- Greeting consumers.
- Highlight suitable higher value products to consumer while facilitating.
- Appraise consumer on product / fashion and facilitate sales.
- Assess the consumer needs & suggest the right product.
- Manage the Cash till at the Store whenever assigned and ensure checkout quickly and efficiently.
- Collect and give consumer feedback / information to the Store Manager for action.
Visual Merchandising :
- Assist the SM in implementation of VM plan to highlight the products.
- Ensure proper stacking & visual appeal of merchandise displayed.
- Housekeeping and maintenance to ensure that the Store reflects a great shopping ambiance.
Product Knowledge :
- Update ones own knowledge on the current seasons merchandise through product hand tags copy.
Stock management :
- Regular replenishment of stocks from back office to assigned area in shop front.
- Assist SM in preparation of regular replenishment orders.
Reporting & Market Intelligence :
- Assist SM in tracking performance of Competitors in the market.
- Assist SM in identifying and analyzing trends.
- Assist SM in preparation of reports accurately and on time.
Sales Productivity :
- Implement best practices of Up-selling & Cross-Selling .
- Strive to achieve higher conversion levels & measure the same on daily basis.
- Assist SM in breaking up of monthly targets into weekly / daily targets .
Marketing Initiatives :
- Assist SM in planning & execution of all marketing initiatives.
- Ensure maintenance & relevance of collateral's in the store.
General / Administration :
- Ensures that she displays the high standards of grooming.
- Adhere to the disciplinary requirements of the store.
- Assist SM in training & development of new TLs.
Candidates who are interested to make career in retail Sales apply fast for this position.
Contact Person: Zeba Naz (HR Consultant)
Contact No. or Watsapp No. 07884037849/7884901008
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