Customer Relationship Officer - Jewellery (2-3 yrs)
ROLES AND RESPONSIBILITIES:
- Make sure that the customer is aware of the delivery date.
- Needs to build a good rapport customer to generate additional business with the help of reference and repeat business.
- Ensure that there should not be any escalations, in case of escalation the same has to be closed with the help of Team leader or City lead.
- Fixing the appointment basis customers availability and exhibit the jewellery requested and close the sale.
- Follow up on the postponed leads by calling the customer, on the date and time requested.
- Extend support to the fellow team members in case of any
- Has to be a team player by sharing best practice within the team.
DESIRED SKILLS AND EXPERIENCE:
- Graduation with 2-3 years of experience in Jewellery Sales.
- The Candidate should be well versed with Jewellery Industrial
- The candidate should have good English fluency and should also speak local language.
- The candidates should have knowledge of chat & email process
-Fluency in English and Hindi is mandatory with decent typing speed.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
