Recruiter at Maruti Flex Traders LLP
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Customer Relationship Management Role - Pharma (2-10 yrs)
Job description :
Responsibilities Of Candidates Include :
- Answer Inbound/Outbound Calls Professionally And Provide Information About Products And Services, Take/Cancel Orders, And Obtain Details Of Complaints
- Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions, Taken. Process Orders, Forms, And Applications
- Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests
- Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation .
- Should know multiple languages
Job Types: Full-time, Permanent
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