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24/11 Khushboo
Cluster Head at Hiring For Real Estate Company

Views:23 Applications:10 Rec. Actions:Recruiter Actions:1

Customer Relationship Management Role - Cosmetics (1-5 yrs)

Mumbai Job Code: 301292

Felisha Cosmetics : Customer Relationship Management


Felisha Cosmetics : Job Description


Felisha Website : https://felisha.in/


Customer Relationship Management :

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.

- Responding promptly to customer inquiries.

- Communicating with customers through various channels.

- Acknowledging and resolving customer complaints.

- Knowing our products inside and out so that you can answer questions.

- Processing orders, forms, applications and requests.

- Keeping records of customer interactions, transactions, comments, and complaints.

- Communicating and coordinating with colleagues as necessary.

- Providing feedback on the efficiency of the customer service process.

- Managing a team of junior customer service representatives.

- Ensure customer satisfaction and provide professional customer support.

- Co-ordinating with Vendors

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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