Customer Delight Officer - Voice Process - BPO (1-4 yrs)
Eligibility:
Qualification : BPharm Graduate HSC
Should have min 1 year of exp in Customer Service/ Telecalling/ Voice Process
Responsibilities:
The Customer Delight Executive would be responsible for communicating with Operation Managers and deal with all customer related issues to create a stronger organization brand.
He/ She would be a critical player in delivering the wow factor, which serves as the cornerstone for consistently delivering a superior customer experience.
To engage with the retailers and ensure that the standard practices and process are implemented across all units
Serves as a resource for clients seeking information, assistance or recommendations; a thorough understanding of all key services, products and amenities in an exceptional and timely manner.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
