Customer Care Specialist - Voice Process - BPO (0-3 yrs)
Customer Care Specialist must possess excellent English verbal and written communication skills
- BPO Executive must have ability to proactively understand customer issues and address it
- Must have Customer Centric approach
Experienced Candidates (1-3 Years) are preferred
Experience in International Customer Care Domain will be an added advantage and preferred
Educational Qualification : Any Degree
- Salary is negotiable as per the experience and skill set.
- To take calls, chats & handle back office work promptly within agreed timescales and in line with agreed process and procedures.
- To ensure prompt and accurate information being provided with appropriate resolution
- To achieve operational targets as defined by for the process
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