26/04
Dimple Khanna
Lead Talent Acqusition at Greenbridge consultancy
Lead Talent Acqusition at Greenbridge consultancy
Views:42 Applications:23 Rec. Actions:Recruiter Actions:0
Customer Care Specialist (2-4 yrs)
Job Description For Customer Care Specialist :
Customer Support Specialist responsibilities include
- Responding to customer queries in a timely and accurate way, via phone, email or chat
- Identifying customer needs and helping customers use specific features
Responsibilities :
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers use specific features
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
