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22/08 Ananya Kundu
HR Manager at Telecom Clarus

Views:165 Applications:10 Rec. Actions:Recruiter Actions:0

Customer Care Role - International Voice Process - BPO (0-8 yrs)

Kolkata Job Code: 87912

Hiring for Fresher Exp in International BPO Call Center Job in Kolkata


Clarus Telecom India Pvt Ltd is hiring for Fresher Experienced for International Voice Process ( BPO Call Center ) with best salary offered (Salary starts from Rs. 14,000/- to Rs. 28,000/- ) plus incentive.

Skill :

- Candidate must be fluent in English

- Open for Night shift

Benefits :

- 5 Days working (Satday & Sunday fixed off)

- Best Salary offered

- PF benefit

- Friendly work culture

Responsibilities :

- Maintaining a positive, empathetic and professional attitude toward customers at all times.

- Responding promptly to customer inquiries.

- Communicating with customers through various channels.

- Acknowledging and resolving customer complaints.

- Knowing our products inside and out so that you can answer questions.

- Processing orders, forms, applications, and requests.

- Keeping records of customer interactions, transactions, comments and complaints.

- Communicating and coordinating with colleagues as necessary.

- Providing feedback on the efficiency of the customer service process.

- Managing a team of junior customer service representatives.

- Ensure customer satisfaction and provide professional customer support.

Ananya

HR Manager

7003675814/7980183952

Clarus Telecom India Private Limited

Godrej Genesis Building
Room No:1602, 16th Floor, Block EP & GP,
Salt Lake Sector V,
Kolkata

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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