Talent Acquisition Leader at Vivaan HR
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Customer Care Role - FMCG (1-3 yrs)
WFO- Opening for Customer Care position for a leading FMCG co, in Bangalore (Banaswadi location))
Job Purpose : To handle customer calls, queries and complaints.
Job Shifts: Rotational Shifts
First shift: Monday to Friday.
Second shift: Tuesday to Saturday.
First shift : 9.00 AM to 6.00 PM
Second shift : 11.00 AM to 8.00 PM
Principal Accountabilities :
- To provide customer service by answering calls professionally & provide information about the product/service.
- To communicate in a clear, pleasing voice
- Co-ordinate with distributors to handle product related issues.
Knowledge & Skills :
- Good Spoken and understanding skills of English, Hindi and any vernacular language (Telugu, Kannada)
- Excellent Communication skills
- Good Listening skills
- Ability to handle stress
- Basic knowledge of MS-Excel for updating data & archiving reports.
Education :
- Any Graduate
Experience :
- At least 6 months of experience in handling customer calls.
- Should have experience of working in corporate environment
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
